Marketo email

Request process		What to submit
Submit a ticket at least two weeks before the desired send date.		List the Project Lead Emails of any size audience can be sent through Marketo. It is best practice to send any email that is going to a large audience through the system All emails over 250 must be put through an email management system (i.e. Jeto or Marketo) Upload images, documents, and audience list to the Google Drive All emails will be reviewed by at least two individuals to check for errors Correction emails will be sent as necessary when an email has a mistake that needs to be highlighted In the ticket, please include: Name of the audience list file or UW Group Name of documents that were placed in the Google Drive Desired send date Who should receive sample emails to review before sending Any additional information In the template for the email, please include: Send from email Reply-to email Email Subject Email preheader (optional but suggested)

Jeto Email

Request process		What to submit
Submit a ticket at least two weeks before the desired send date.		List the Project Lead Emails of any size audience can be sent through Jeto. It is best practice to send any email that is going to a large audience through the system All emails over 250 must be put through an email management system (i.e. Jeto or Marketo) Upload images, documents, and audience list to the Google Drive All emails will be reviewed by at least two individuals to check for errors Correction emails will be sent as necessary when an email has a mistake that needs to be highlighted In the ticket, please include: Name of the email you submitted Name of the audience list file or UW Group Name of documents that were placed in the Google Drive Desired send date Who should receive sample emails to review before sending Any additional information

Tips from Dubs communication

Request process		What to submit
If you want content included in Tips from Dubs, please submit a ticket with the submission materials listed to the right. Please note that: Tips from Dubs is aimed at UW first-year undergraduate students (freshman and transfer), and we ask that submitted content is relevant to these audiences. We may need to edit copy to fit the format of the newsletter. We will send you a sample to approve before sending it to the students.		The date range that would be ideal for your content to be shared Desired langauge A website or link for individuals to visit for more information A photo

Social media post or story (graphic provided)

Request process		What to submit
Submit a ticket at least two business days before the intended posting day.		Desired channel: Instagram and/or Facebook @uwfyp - First Year Program's main account @newhuskies23 - Account for just 2023 admits @newhuskies24 - Account for just 2024 admits Date(s) to be posted Copy to be included as the post caption Attach image(s) to be included Post: 1080px x 1080px Story: 1080px x 1920px Any accounts wishing to be tagged or added as a collaborator Additional details when submitting a video: Attach the raw file or a download link (please confirm that the link allows for downloading and is not view-only for other users) Must be less than 90 seconds (Preferably 30-60 seconds) Preferably portrait format (1080 px x 1920 px)

Social media post or story (graphic creation)

Request process		What to submit
Submit a ticket at least four business days before.		List the Project Lead Desired channel: Instagram and/or Facebook @uwfyp - First Year Program's main account @newhuskies23 - Account for just 2023 admits @newhuskies24 - Account for just 2024 admits Desired format Post (1080px x 1080px) Story (1080px x 1920px) Date(s) to be posted Description of target audience Relevant details of the event/topic, such as: Description, key dates, locations, call to action, links, and points of contact Copy to be included as the post caption Attach any related image(s) or visuals to be included Any accounts wishing to be tagged or added as a collaborator

Print Marketing Development

Request process		What to submit
Please submit a ticket as soon as the project is under development. To ensure there is time to turn the project around, we ask for a minimum of two weeks of lead time. However, we do understand that an emergency might arise. Do not hesitate to reach out and let us know what is going on, and we will let you know what we can support in the timeframe.		List the Project Lead Description of the Project Helpful things to include, but are not limited to: tone/language of the project key dates locations links or calls to action point(s) of contact specific written content/language you would like to be included Any images you would like to be included Size of the item Examples: A-frames, 11x17in, 8.5x11 in, 1080x1080 px, etc Requested material and format Examples: printer paper, cardstock, corrugated plastic, PDF, .png, .jpg Unsure what is best for your project? We can help you determine that! Links to any past projects or inspiration Quantity of product (if we are sending it to be printed) Budget information The date you need the final product in hand

Print Marketing Orders

Request process		What to submit
Please submit a ticket as soon as the project is ready to order.		Name of the Project Lead Description of the item to be printed. Please include the link to the file or a photo of the item if available Size of the item Examples: A-frames, 11x17in, 8.5x11 in, 1080x1080 px, etc Requested material and format Examples: printer paper, cardstock, corrugated plastic Unsure what is best for your project? We can help you determine that! Include if the item should be printed in full color or black & white Is there a specific printing company that you would like to work with? Quantity of product (if we are sending it to be printed) Do you want a proof? There might be a cost associated with this Will add time to the printing period Budget information (must include Program #, Activity Code, and Cost Center) When making a request, please attach a PDF of the budget approver's approval email or a procurement memo, if applicable. Delivery location The date you need the item in hand. At least 1 (one) week for items like copies of syllabus and posters Wide-format printing needs at least 2 (two) weeks items like a-frames, banners, and quantities larger than 1000

Meeting or scoping of project request

Request process		What to submit
Submit a ticket indicating you would like to setup a meeting.		List the Project Lead Student Academic Services (SAS) Project Sponsor As much information as you have about the request Who needs to be in the meeting Any attachments that describe the needs of the project When you would like to have the project completed

Additional initiative not specified

Request process		What to submit
Submit a ticket with the details of the request and we will connect with you.		List the Project Lead Student Academic Services (SAS) Project Sponsor As much information as you have about the request Ideal date for project to be completed

Request

Request process		What to submit
What are you requesting access to State who needs access Include any necessary deadlines or timelines		Submit a ticket through sasengage@uw.edu

Video Creation

Request process		What to submit
Submit a ticket at least three months before the desired in-hand date. *Please note that depending on the scope and if the project has to be contracted out there may be a longer time necessary for development		List the Project Lead Student Academic Services (SAS) Project Sponsor As much information as you have about the request Who needs to be in the scoping meeting Any attachments that describe the needs of the project Is there filming that needs to take place during a specific time? (i.e. during Dawg Daze for a new Dawg Daze video, in the evening to showcase CLUE Tutoring) When you would like to have the project completed

Video Update

Request process		What to submit
List the Project Lead Student Academic Services (SAS) Project Sponsor Link to current video or file that needs to be updated. Specific details on what you would like updated If you would like to schedule a scoping meeting, please include who needs to be there. Is there filming that needs to take place during a specific time? (i.e. during Dawg Daze for a new Dawg Daze video, in the evening to showcase CLUE Tutoring) When you would like to have the project completed		Submit a ticket at least two months before the desired in-hand date. *Please note that depending on the scope and if the project has to be contracted out there may be a longer time necessary for development

Website update

Request process		What to submit
Submit a ticket at least two weeks before desired completion.		List the Project Lead Description of update(s) Screenshot of location for updates to be completed Images of any sites that you are basing your ideas off of Ideal date for the project to be completed

Website update - Emergency

Request process		What to submit
As soon as an issue arises, submit a ticket and Teams Chat Julie Berry & Jenn Stock.		Detailed description of issue What has caused this emergency Who the contact person is Attach screenshots of issue

Website creation

Request process		What to submit
Submit a ticket at least three months before the desired completion date. Note: This includes overhauling an existing site		List the Project Lead Student Academic Services (SAS) Project Sponsor As much information as you have about the request Ideal date for the project to be completed